Frequently Asked Questions 1.  Ordering & Product Information 2.  Shipping & Delivery 3.  Return Policy 4.  Privacy Policy 5.  Security ORDERING & PRODUCT INFORMATION         Back to top > How do I place an order? Click on the BUY PRINTS link, select the photograph you wish to purchase and the size from the drop down menu. What methods of payment do you accept? PayPal is used for all credit card purchases. PayPal uses a secure server. During checkout, enter your name, address, and credit card info. After you confirm your purchase, your order will be processed and you will receive a confirmation email. Can I create a custom order? Yes. Send an email with a description of your custom order and I will contact you with pricing and any additional information. SEND EMAIL Canvas Gallery Wraps Prints are created from high resolution digital photos and printed with archival quality inks onto canvas. This process, known as giclee printing, provides spectacular color accuracy. The quality of the giclee print rivals traditional printing processes and is commonly found in museums, art galleries, and photographic galleries. Canvas gallery wraps have a 1.5" wrap. Are the prints and canvas signed by the photographer? Yes, all prints and canvas are hand signed by the photographer. What matting options do you offer? 8X10 prints are matted with beveled white matte. *Note* photos are matted to 12X16. View examples of matted photography > What framing options do you offer? Frames are 1" black wood trim with UV/Non Glare glass. View example of framed photography > SHIPPING & DELIVERY         Back to top > When will I receive my order? All prints are made to order. After processing, please allow 1-2 weeks for delivery. Cost of shipping. • Items up to $94.00 ($10.00 shipping fee). Items $95.00 and up ($15.00 shipping fee). • All prints are shipped in an indestructible tube. Matted and framed photos as well as canvas gallery wraps are packaged securely in a box. What if my order arrives damaged? All products sent from Timeless Ride Photography are inspected prior to shipping. If for any reason your order arrives damaged, return it to the address below and I'll reimburse the shipping cost and send a new one. Timeless Ride Photography 195 Pawnee St. Ronkonkoma, NY 11779 RETURN POLICY         Back to top > All sales are final. There are no refunds or exchanges. PRIVACY POLICY         Back to top > Any information submitted by visitors is not shared with other organizations for commercial purposes or any purposes whatsoever. SECURITY • PayPal is used for all credit card purchases. PayPal uses a secure server. • Read about PayPal's security. Click here to learn more >